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Privacy policy

This Privacy Policy describes how ideenstores.shop  (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or
make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy
practices, or would like to make a complaint, please contact us by e-mail orderfufillment@ideenstores.com

Collecting
Personal Information

When you visit the Site, we
collect certain information about your device, your interaction with the Site,
and information necessary to process your purchases. We may also collect
additional information if you contact us for customer support. In this Privacy
Policy, we refer to any information about an identifiable individual (including
the information below) as “Personal Information”. See the list below for more
information about what Personal Information we collect and why.

Device information

Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels

Disclosure for a business purpose: shared with our processor Shopify 

Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or
products you view, search terms, and how you interact with the Site 

Order information

Purpose of collection: to provide products or services to you
to fulfill our contract, to process your payment information, arrange for
shipping, and provide you with invoices and/or order confirmations,
communicate with you, screen our orders for potential risk or fraud, and
when in line with the preferences you have shared with us, provide you
with information or advertising relating to our products or services.

Source of collection: collected from you.

Disclosure for a business purpose: shared
with our processor Shopify 

Personal Information collected: name, billing address,
shipping address, payment information (including credit card numbers),
email address, and phone number.

 

Sharing Personal Information

We share your Personal
Information with service providers to help us provide our services and fulfill
our contracts with you, as described above. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing
communications we believe may be of interest to you. For example:

 We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You
can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

 

Using Personal Information

We use your personal Information
to provide our services to you, which includes: offering products for sale,
processing payments, shipping and fulfillment of your order, and keeping you up
to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data
Protection Regulation (“GDPR”), if you are a resident of the European Economic
Area (“EEA”), we process your personal information under the following lawful
bases:

Your consent; The performance of the contract between you and the Site;

Compliance with our legal obligations; To protect your vital interests; To perform a task carried out in the public interest;

For our legitimate interests, which do not override your fundamental rights
and freedoms.

Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and
until you ask us to erase this information. For more information on your right
of erasure, please see the ‘Your rights’ section below.

Automatic
decision-making

If you are a resident of the
EEA, you have the right to object to processing based solely on automated
decision-making (which includes profiling), when that decision-making has a
legal effect on you or otherwise significantly affects you.

We [DO/DO NOT] engage
in fully automated decision-making that has a legal or otherwise significant
effect using customer data.

Our processor Shopify uses
limited automated decision-making to prevent fraud that does not have a legal
or otherwise significant effect on you.

Services that include elements
of automated decision-making include:

Temporary blacklist of IP addresses associated with repeated failed transactions.
This blacklist persists for a small number of hours.

Temporary
blacklist of credit cards associated with blacklisted IP addresses. This blacklist
persists for a small number of days.

Selling
Personal Information

[INCLUDE THIS SECTION IF YOUR
BUSINESS IS SUBJECT TO THE CALIFORNIA CONSUMER PRIVACY ACT AND SELLS PERSONAL
INFORMATION AS DEFINED BY THE CALIFORNIA CONSUMER PRIVACY ACT]

Our Site sells Personal
Information, as defined by the California Consumer Privacy Act of 2018
(“CCPA”).

categories
of information sold;

IF
USING SHOPIFY AUDIENCES: information about your use of the Site, your
purchases, and the email address associated with your purchase

instructions
on how to opt-out of sale;

whether
your business sells information of minors (under 16) and whether you
obtain affirmative authorization;

if you
provide a financial incentive to sell information, provide information
about what that incentive is.]

 

GDPR

If you are a resident of the
EEA, you have the right to access the Personal Information we hold about you,
to port it to a new service, and to ask that your Personal Information be
corrected, updated, or erased. If you would like to exercise these rights,
please contact us through the contact information above. 

Your Personal Information will
be initially processed in Ireland and then will be transferred outside of
Europe for storage and further processing, including to Canada and the United
States. For more information on how data transfers comply with the GDPR, see
Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a resident of
California, you have the right to access the Personal Information we hold about
you (also known as the ‘Right to Know’), to port it to a new service, and to
ask that your Personal Information be corrected, updated, or erased. If you
would like to exercise these rights, please contact us through the contact
information above. 

If you would like to designate
an authorized agent to submit these requests on your behalf, please contact us
at the address above.

Cookies

A cookie is a small amount of
information that’s downloaded to your computer or device when you visit our
Site. We use a number of different cookies, including functional, performance,
advertising, and social media or content cookies. Cookies make your browsing
experience better by allowing the website to remember your actions and
preferences (such as login and region selection). This means you don’t have to
re-enter this information each time you return to the site or browse from one
page to another. Cookies also provide information on how people use the
website, for instance whether it’s their first time visiting or if they are a
frequent visitor.

We use the following cookies to
optimize your experience on our Site and to provide our services.

[Be sure to check this list
against Shopify’s current list of cookies on the merchant storefront: 
https://www.shopify.com/legal/cookies ]

Changes

We may update this Privacy
Policy from time to time in order to reflect, for example, changes to our
practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would
like to make a complaint, please contact us by e-mail or by mail using the
details provided under “Contact” above.

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